In the unlikely event that your product arrive damaged or if the spelling on the product is wrong then you may request for an exchange within two days of receiving the product, in this scenario customer should courier the product back to the address given below. Upon authorization of returns we will exchange and ship the product as per the specifications within seven working days.

We aim to process all exchange within one week. If you have any questions about your return, feel free to reach out to the Giftmate team at [email protected]

All returns are subject to the discretion of